When you intend to purchase interior doors, you want to find something good, of high quality, but at a reasonable price. Some people prefer to buy something in a classic, restrained style, while others want to buy something extraordinary and surprising. The Volkhovets factory produces a wide variety of doors. Positive reviews about the quality of the manufacturer’s products predominate among buyers and specialists.
Advantages of the Volkhovets factory
When visiting numerous shops and salons, you want to find something interesting and of really high quality. In this case, factories with an already established production process and which have been operating on the market for more than one year inspire more confidence. It was the Volkhovets factory that managed to win the trust of many of its customers thanks to its high-quality products. The factory has been operating on the market for more than 20 years, which gives it a significant advantage.
Over the entire period of its existence, the company’s employees monitored customer wishes, thanks to which they expanded the range of products and established more stable and fruitful production. Volkhovets interior doors are one of the most popular today and the full product catalog contains dozens of items.
During the manufacture of interior doors, only high-quality raw materials are used, which are durable and practical to use. Thanks to collaboration with professional designers and participation in many training projects, the latest door models with interesting style solutions were created and designed for consumers with different income levels.
Material for making interior doors
The main task of the Volkhovets company is to concentrate all its attention on the quality of the material and the details of the door structure.
In the manufacture of interior doors in the middle price segment, the following is used:
- LVL-beam - for making a frame;
- Corrugated cardboard;
- Panel inserts made of MDF;
- Stained glass, frosted or mirror glass with increased strength;
- For surface finishing of the canvas, veneer, plastic, or laminate film are used.
The door frame in this case is also made of the same wood as the frame. The fittings offered for the budget door option are made of steel with a chrome, bronze or matte finish.
Volkhovets interior doors are also presented in the highest price segment. Their catalog is quite large, and all models are made from natural solid wood and have a number of unique elements:
- Oak and beech are processed using brushing technology to give the door leaf an antique effect, make it more durable and resistant to temperature changes;
- Satin and frosted glass with interesting finishes are used;
- Crystalize glasses have a unique light refraction characteristic;
- To preserve the texture of the wood, the canvas is coated with water-soluble enamel;
- Finally, the interior door is opened with two-component Akzo Nobel varnish.
All accessories for doors are made of natural solid wood - European production and in various shades: bronze, silver, chrome and gold.
Manufacturing technology
The basis in this case is decorative paper with a pattern to match a certain type of wood. The material is impregnated with synthetic resin, after which it is combined with a non-woven backing, heated and passed through a press. To ensure that the surface is as similar as possible to natural wood, an embossing process is carried out.
After the synthetic veneer is ready, it is applied to the surface of the product (by the way, it can be not only doors, but also office furniture) using a cold method and coated with polyurethane varnish.
Volkhovets door models
Some door options at the factory are made from MDF or fiberboard, which is an excellent alternative to expensive models made from natural wood. By visiting the company’s website or company showroom, you can choose the best option for yourself with different colors and affordable prices.
Volkhovets veneer doors have a number of undoubted advantages:
- Operated at temperatures from +10 to +30 degrees;
- They are light in weight (maximum 30 kg);
- Service life from 5 to 10 years;
- Wide variety of models;
- Able to withstand humidity up to 60%;
- They have an affordable price.
Planum
A practical option that can be installed both in small rooms and in spacious buildings. The height is up to 2 meters, and installing such a door will help visually increase the space. Presented in a varied color palette ranging from white to dark wenge.
Since the Volkhovets company works for the client, Planum doors can be presented either as a solid sheet or with glass inserts.
Neo Classic
This option is suitable for those who prefer classic style. Volkhovets doors are created without a single gap or joint. Every day the range of neoclassical doors is replenished with new models, both in the “solid” version and with glass. The finishing option for the canvas is ash veneer or enamel, the color palette is represented by 9 shades.
Linea
The doors are suitable for both classic and minimalist interior styles. They have soft and eye-pleasing colors and restrained geometric lines. In the factory catalog, Linea doors are presented in 9 colors from white to warm matte and chocolate. Separately in the catalog it is worth highlighting doors with a satin “triplex” coating, which will add more light and style to the room.
Deco
This version of interior doors can be considered a special offer from Volkhovets, and all because they were created using pantographic technology, which makes them unique of their kind. The number of models produced by the factory is small (only 5), but they will fit perfectly into the interior style of minimalism, modernism or art nouveau.
Quadro
The door leaf is made using innovative technology, which makes it possible to achieve the NaturWood effect, which emphasizes the natural texture of wood. This is an excellent option for lovers of minimalism, hi-tech and other modern trends.
The factory's catalog presents models made from solid canvas and with mirror inserts, which will help to significantly increase the space of the room.
Galant
Volkhovets Galant doors will be an excellent addition to a calm interior. Galant doors are made using Ciplex material and with the help of the model you can create a romantic mood in the room, as well as add coziness and French sophistication.
All the time, the line of doors in the factory catalog is updated and is already represented by 8 modifications. According to the buyer's wishes, the door can be decorated with designer decorations and additional inserts of satin glass.
Royal
Doors made from natural solid wood with various original designs. They embody luxury and innovation. The line includes models with four shades and interesting decorative elements.
Lignum
This door model will add practicality and elegance to the room. The Volkhovets catalog presents a large selection of models both for the classic style of the room and for the delicate Provence.
Interior doors have an expressive outline and are presented in a wide color palette; they are produced both with and without glass inserts.
Paris
Paris doors embody lightness and ease, and are also highly practical. The Volkhovets collection was based on door leaves with an elegant French lattice. Glass inserts make it possible to make the room lighter and more elegant. At the request of the client, the door can be supplemented with blind inserts, helping to maintain the interior in the same style.
Doors Volkhovets - reviews
Andrey
They cheated me out of 5 thousand!!! I contacted the main office of Volkhovets, they redirected me to the Khimki branch! Like, work with them! There they took 5 PIECES from me and no measurements or doors! They fucked me, I don’t want to! and then they: OH OH you have a problem!!! Let us help you solve your problems that we ourselves created for you! Result: 10 days were lost and 5 thousand rubles were defrauded!!!!
Catherine
According to the purchase and sale agreement No. 69L/10-20 dated October 27, 2022. I purchased 6 doors from Volkhovets LLC, under installation contract No. 69L/10-20 dated October 27, 2022, these doors were installed on January 11, 2022.
On March 22, 2021, I filed a claim and sent it by email. Defects arose on the doors: the joints of the trim and door frames on 5 doors came apart.
On March 24, 2021, installers came to me to install the doors for inspection.
On March 26, 2021, the same installers came to tighten the boxes and straighten the trim. In the process of their actions, one platband cracked, and the boxes could not be removed. I was told that new trims would be made and the doors would be straightened next time.
05/21/2021 no one calls or comes. I have been trying to get the defects eliminated for two weeks now (I called the Volkhovets hotline, the salon and the complaints department). On the phone they say that new trims have been made (05/13/21), but they do not send installers. To date, cracks have also appeared on other platbands.
Volkhovets is not responsible for its quality and the quality of installation.
The doors were bought in a showroom at Leningradskoe sh., 25, Moscow (Volkhovets podium, Family Room shopping center, floor 2).
Alexei
Let's start with the fact that in 1515 I ordered many doors for a country house. At the beginning of 16, the doors were installed. Within six months, part of the door had to be replaced, as the veneer on them began to crack. The doors were replaced under warranty. 5 years later. We live, use it, it’s a permanent home, we don’t look closely at the doors. And then by chance my wife noticed the cracks on one of the doors because the sun fell like that. I took a closer look and walked around the house. Out of 18 canvases and many veneered frames, EIGHTEEN products have defects. I called the factory - the expected answer, the warranty has expired. And, attention! Offer a discount when purchasing new products! To my question, what if I have defective ALL door panels, then I’m probably out of my mind to buy it all again??? - the simple answer is - well, there will be a discount. Conclusion. Doors suck. No quality. But politely.
A photo of one product is attached. Everyone else is about the same.
Larisa
I'll start in order. In July 2022, we ordered Volkhovets Taeda doors, anthracite: three entrance doors and one swing door (contract No. 25-105754). After a month and a half of waiting, the doors arrived. It turned out that the swing door does not correspond to the dimensions stated in the Appendix. We left three entrance doors and began to wait for the swing gate. A door installer arrived and installed the three remaining doors. It turns out that one door does not close because the frame was cut incorrectly at the factory. Both cases were considered complaints and the canvases were re-ordered. And this is a new waiting period...
The company, under the terms of the contract, guarantees the quality and completeness of the goods (clause 4.1.2.), but in reality the opposite is true. All our plans were ruined, we incurred additional financial costs to the builders, but they didn’t even apologize to us. And in response to my complaint, they simply sent me a link to the contract, which states that the replacement of goods of inadequate quality will take up to 45 working days!!! During this time no compensation will be provided. They didn’t even consider it necessary to respond to my request for a discount in order to somehow compensate for moral damages for the inconvenience caused. Although by law they are required to do this within 10 working days. But why? The company received its money, but they don’t care about clients... Times have changed. Now companies have learned to work and are doing everything possible to maintain their reputation and image in the service market. There are no people in the Volkhovets company who are interested in this: managers are indifferent, they cannot resolve a single issue, department heads do not consider it necessary to provide answers to customer complaints, they do not bother themselves with this. Hence the conclusions. If you want to preserve your health, nerves and finances, find a company with good reviews for which every client is valuable. In turn, I will never recommend Volkhovets interior doors to anyone.
Alexei
Good people, go around the Volkhovets stores - BY THE SIDE!!! Low-quality doors that are not worth the money, the staff communicates in a rude manner, the front door turned out to be crooked in the middle (convex), while the staff claims that in the tolerances, the door closes with great effort, it’s just terrible!!! PS: The doors are complete shit...but!!!
Olga
Good afternoon, The company still cannot install the platbands. Extremely disappointed with the quality of the company's service. After the complaint, the doors were installed in a fairly short period of time, BUT they forgot to make the extensions, without which it would be impossible to install the trim on one side of the doors. In the end, everything was done, but quarantine came and the installation had to be postponed. After leaving quarantine in June, the master who was supposed to install additional trim for me quit. I was put in line with another master, but they were constantly told that the masters were scheduled a month in advance, since there was quarantine and blah blah. Every time I asked when the master would come for half a day of work, they “fed me breakfast”; in the end, no one came. Today, September 1, and I am still without cash. The service is simply disgusting!! Never even think about purchasing doors from this company!!!! Agreement No. В-1356 dated July 17, 2018
Sophia
Poor quality products, to put it mildly, the price is too high......the attitude towards customers is disgusting......I don’t recommend dealing with this company. I agree that PIGS!!! It’s a pity that we ordered doors for the entire apartment from the VOLKHOVETS company.
Julia
Not only did we have to wait two months for the door, but after installation, we could throw the house away. I absolutely do not recommend it. We will never deal with this company again. Pigs!!!!
Anechka Guest
Disgusting company!!! I don’t recommend it to anyone! I bought two doors. It took 8 months to manufacture and install them in the configuration I needed. 8!!! First they mixed up the handles, they brought the wrong ones that I ordered, then they mixed up the hinges. Then they brought one door as it should, and another one that opened in the wrong direction. They took it away and redid it. They redid it - it turned out that it did not fit into our opening, so we had to expand the opening ourselves. We started installing the doors, but it turned out that they had brought the wrong fittings... In general, they took 8 months to make two doors, which could have caused everything to be mixed up. Well, the customer focus of this company does not stand up to criticism. The manager Sergei was rude, did not answer the phone, did not call back, did not express any regret about his disgusting work, communicated and made replacements for improper goods with the appearance of an incredible favor. If you want to get on your nerves for your own money, buy from Volkhovets.
Alexei
Good day to all readers! I didn’t order doors from Volkhovets and I don’t regret it! Salon in the Meter Kvadratny shopping center, communication began with the manager Kirill. We calculated everything and everything seemed fine, we agreed on a measurement and the measurer was supposed to call in the evening. Silence. On the second day I called the manager with a question, where is the measurer? Why didn't they call you!!! No, I say, they didn’t call! Now we'll decide everything. And again silence! Wrote to the site. The next day the measurer called, agreed, came, measured and everything seemed to be normal. I went to make an advance payment, at the same time communicating with another manager Lyudmila, it turned out that it was possible to complete the texture of the drawing in the color I liked, only in the vertical direction, there is no delivery time in the delivery contract!!!! And in general, the contract is drawn up in such a way that their responsibility is so small that you won’t see compensation if something happens, and if there is any, it’s so small that there’s no point in it. When recalculating the cost of my doors, the amount increased from 40 thousand to 49 thousand!!!! Installation of doors is possible, only for cash payments and they do not give checks, therefore, if they install crookedly, then there can be no conversation about compensation! I ask the surveyor: are you an employee of Volkhovets or a contractor? Yes, he answers, an employee of course. But in fact, a third-party organization, judging by the measurement form) To summarize. Not the competence of the manager Kirill, a lie on the part of the surveyor. There was a negative impression about the company. Everyone should read the contract they offer.
Christina
Good afternoon, I bought interior doors from the Volkhovets company. For my apartment I needed two doors and, unfortunately, working with this company turned out to be a long and nervous process for me. One door arrived defective and it took me a long time to replace it, every time I called to find out when the door would be available, the managers said they would call back as soon as they found out and they never called back, and so on every time. I wasted my nerves and time.
Irina
Purchasing interior doors and installation work at the Volkhovets salon turned into problems and negative experiences for me. In fact, for ~214 thousand rubles I have doors that are sad in an apartment against the wall, an apartment-construction site for an indefinite period of time, as well as a loss of time, energy and trust in a company that positions itself as brand No. 1, with a guarantee of quality, with support 24/7. Due to the fault of the Seller, I was sold a door with a scratch. Due to the fault of the Seller, normal (without growths, pads, putties, etc.) installation of doors is impossible without replacing the floor. At the same time, during the measurements, the measurer had no questions, no requests, no recommendations. He was satisfied with the measurements on the existing door, and no one voiced recommendations for measurements after dismantling the old one. And according to the selling company, they shouldn’t exist. The essence of PROFESSIONAL service is to see and provide for what an amateur client cannot see. But here is their arsenal of techniques to evade responsibility: - signing an acceptance certificate under conditions that do not allow inspection of large packaged goods upon delivery. — separation of the purchase and sale agreement and the installation agreement. A formal response to my complaint indicates a lack of a client-oriented approach and an intention to resolve issues after receiving money from the Buyer.
Alex
Disgusting work of the claims department! Absolute lack of customer service! Moreover, as it turned out, the quality of the products is poor! Although I chose them precisely on this principle. There was no discount policy, even at the payment stage, I was very, very surprised. As a result, I ordered expensive doors and received defective ones. The doors are custom made, I waited 2 months. Now I have been trying for two and a half weeks to get just an answer to my complaint. I don’t know what will happen next. Every day they feed me stories that they will call me back, no one even bothered to call me back and tell me what the delay was.
Konstantin
I do not recommend using the services of the Volkhovets company! They haven't been able to install my doors for more than three months! The employees are extremely irresponsible and incompetent. They bring defective interior doors and frames! The complaints department is disgusting. The terms of the contract and promises are not fulfilled. And the quality of workmanship of the Volkhovets Doors is not worth the money paid for them. I highly recommend using other door manufacturers.
Maksim
According to contract 7 GR/04-19, an iron entrance door was installed. There are manufacturing defects and poor installation (dented in places). My complaints were answered (Decision on the request: the answer to the request is the official answer 1. A gap in the corners of the door frame in the area of the quarter under the rebate is allowed 0.5-0.7 mm. 2. The gap between the interior and the leaf is not regulated.) and All . in other words, it's his own fault.
Galina
We bought 5 “KVADRO” doors in white, after 5-7 months cracks appeared in the veneer. We wrote them complaints, replaced them twice without any problems, but the cracks appear again. They have a violation of technology, so there is no hope of getting a quality product.
Marina
On 10/13/2018 I ordered doors from Volkhovets at the address: Moscow, Lefortovo, shopping center GORODOK and one door has not yet been installed. First, the door to the kitchen was not delivered due to damage that was found in the warehouse, and the order was re-ordered. After 45 days, they delivered a door with incorrectly inserted glass (the frosted part is not outside, but inside the kitchen), and the box does not fit in size. When installing other doors, it also turned out that one handle was defective - the magnet did not work. There are also problems with the metal door: when ordering, I was told that it was possible to install a handle just like on interior doors, but when I opened the package, there was a hole for a night light on the inside panel, so I needed to replace it with a handle for a metal door with a night light. Why can't I order a night light separately? Even the installers asked this question. You can’t torture people for six months for their own money, and very decent money at that, promising quality and service; but in reality - neither one nor the other. I really regret that I turned to Volkhovets for a service.
Zhanna
Ordered in June 2022 4 interior doors made of solid beech worth 280,000 rubles. After 3 months, the doors were delivered defective, in addition, the capitols arrived 10 cm longer than the required size. We filed a claim, the plant set a deadline of November 22. In fact, at the end of November there was no delivery or installation of doors. I can’t get any specific information from managers; I have to call every time. As a result, it turned out that not all the components arrived again and the installation of the doors was postponed until next year. Moreover, the money was paid in full on September 16. As a result, they are forced to live in an apartment and celebrate the New Year without interior doors.
Olga
Do not buy Volkhovets interior doors! The doors were installed but there were no wraps and they cost 3000 rubles. each and we ordered 6 pieces for each door, manager Artem says that they are not in stock, i.e. our wrappers have disappeared somewhere, be careful not to make our mistakes. Volkhovets city Tula, Leteyzina street, 9
Svetlanv
We ordered the doors on August 27, 2022, contract No. 455, in the company showroom at the address Ekaterinburg, Sacco and Vanzetti Street 47. Everything at the beginning was polite and friendly. The order arrived ahead of schedule. Then things got interesting. Manager ******* ******** ********* is the embodiment of complete incompetence. I couldn’t explain why installation was not included in the contract. Why do installers work for cash? In response to my question about what slopes there would be, she muttered that she was not obligated to inform me about this. The installers were sent to install the doors without the appropriate documents. I had to solve the issue of closing and opening doors on the fly. The measurer took the measurements incorrectly, so there was not enough material for the threshold in the bathroom. In addition, measurements were taken before laying the tiles on the floor without taking into account that the floor would rise. The box turned out to be naturally larger, so I had to install it somehow. As a result, the gap in the bathroom is larger than required and the door is crooked on the threshold. As it turned out later, the measurers did not cooperate with the company and if we, as ********** eventually suggested to us, had paid for the order by bank transfer, the doors would not have been installed at all. In general, an annoying chain of inconsistencies and rudeness turns us and our friends away from this company. Although the quality of the doors themselves is good. Such individual entrepreneurs discredit the name of the company!
Novel
DO NOT BUY VOLKHOVETS DOORS! Anywhere! Under no circumstances! Total incompetence and unprofessional actions, starting from the salon manager and ending with the installers. I came across this in a salon on Kashirskoye Highway, 19. A month after installation, the door in the bathroom became warped and the lock failed. On August 13, I called the salon with a complaint! Only a month later I managed to get the handy installer Alexander to come to reinstall the door, but since he is a handy man, he damaged the frame while reinstalling it. They promised to change it right away because everything seemed to be in place - both the box and the lock! As a result, I still have a damaged box and no lock! The moronic managers gave my box to someone. The manager called and wildly apologized for her morons. She promised to help with installing the lock, but, as expected, no more calls.
Segei
On June 5, we ordered 2 doors in the salon at Kashirskoye Dvor 1 (Moscow, Kashirskoye Shosse, building 19, building 1, 4th floor), order No. 560, Agreement No. MK00-000560 dated 06/05/2018. It is now September 27th and the doors have not been installed. The doors have already been delivered to us 2 times and each time they are defective, it’s just terrible how this is possible, is there really no quality department at the factory that should check the proper quality of the product. Now we have to wait again for 2 months until they release new doors and it’s not a fact that they won’t be defective again. Information from the salon must be taken out with pincers; they do not want to inform on their own. And these are only the first 2 doors to the san. the nodes that were needed in the first place, but we need 5 more, with such a deadline, it was time to order them yesterday, we are in shock and don’t know what to do. I have no desire to order from Volkhovets with such an attitude, but I wanted the doors all in the same style. The best solution for us is a refund, but the salon assures that it has not violated anything, because they meet the deadline, and this is just a defect. DO NOT CONTACT VOKHOVTS, THE FACTORY IS NOT ABLE TO PRODUCE A QUALITY PRODUCT. I’m generally silent about deadlines; you’ll wait for your doors for an infinitely long time and miss all possible repair deadlines, which means big costs, frayed nerves and mood. TAKE CARE OF YOURSELF AND YOUR LOVED ONES, GIVE UP FROM VOKHOVTS.
Natalia
Never order Volkhovets doors!! These are monsters who have created an excellent legal scheme so as not to be afraid of anything. I ordered doors from them twice. They look beautiful. Modern. But in operation the quality is poor. I decided to order a second time for another apartment. I ordered everything from them: measurement/delivery/assembly. They arrived defective, partly different models, trims do not fit. They stand like dead weight for 2 months. I am preparing documents for the court. answer from Volkhovets: they themselves are fools.
ELE
Terrible company, I don’t recommend it to anyone, the managers are absolutely incompetent, they make mistakes in the sizes, the measurer writes one thing, they say something else in the contract. The measurements and order sizes do not match. Due to the door being delivered incorrectly, they promised to give a discount on installation, but alas, they don’t keep their word either. The delivery and installation service also does not adhere to the schedule. If you feel sorry for your money, nerves and time, then I categorically do not recommend the Dveryanin Salon in Penza. At first glance, the quality of Volokhovets doors is not bad. Haven't used it yet, but time will tell!
SergeyNikl
1.5 years after installation, the veneer in the lock area began to settle. Replaced under warranty. We placed a panel with different veneer colors on the horizontal and vertical parts of the door. They didn’t pay attention right away, they didn’t expect that this could happen. They refused to replace it, saying that this was the norm. It looks terrible. It's like a door made of parts of different colors. And this is for such and such money.
Maksim
ATTENTION TO EVERYONE WHO WANTS TO ORDER DOORS IN!!!!!! NEVER ORDER DOORS THERE IF YOU WANT TO SAVE YOUR MONEY AND NERVES!!! Now I will tell you in detail about my situation. This is the first time in my life that I am writing a review about a company, I have never done this before, but in the situation with Volkhovets I cannot remain silent. I signed contract No. 12.284 dated October 22, 2022 (The total cost for 6 doors was 153,397 rubles + for installation, which did not take place, we paid 18 thousand rubles). According to the contract, the doors were supposed to be delivered no later than December 22, in fact, only 12 doors were brought to us January. We were scheduled for installation on January 30th; previously they had no free dates. As a result, on January 30, the installers arrived and began to unpack the doors; as a result, dark stains of unknown origin were found on some doors that could not be wiped off with anything; glue stains were also found on the doors. And for such crazy money they brought me doors of such crappy quality. But that’s not all... One of the 6 doors was made of the wrong size, their employee who took the measurements made a mistake in the measurements and they brought us one door to the bathroom, which was absolutely not the right size for us. Of course, I refused the installation, they charged me 3 thousand rubles for the visit, although the installation was impossible due to the fault of their company! I called the company that same day and said that I was refusing these doors, I was not satisfied with the quality of the doors and I was not ready to wait another two months for you to make me a new door. As a result, I was told to write a written appeal addressed to their director. I wrote a written request for a refund. After 10 days I received a refusal to return the money!!! Just think about it!!!!! They brought me a product of poor quality (photos of defects on the doors, photos of stains and glue on the doors, I sent them in a letter, they ignored it) and the wrong size for me, and in accordance with Article 25 of the Law “On the Protection of Consumer Rights” they were obliged to return everything to me money!!!!! This law states: doors (both interior and entrance) are included in the list of goods of proper quality, the return of which is possible if they do not suit the buyer in shape, style, size, color, dimensions or configuration.
That is, this company does not comply with any laws of the Russian Federation, it does not care about the law, they live by their own laws and this company is of a very low level both in customer service and in the quality of the doors they sell. Any more or less normal company, at least at the level of Ikea, accepts goods without problems and returns money to customers (Ikea even accepts bed linen and returns money), but in the case of Volkhovets, everything is different here. Because of a ridiculous amount by the standards of their business, they are ready to spoil their reputation and lose potential future clients. Therefore, if you suddenly decide to order doors there, under no circumstances do it!!!!!!!!!!!!!! You will be left without money, without nerves, and you will have to sue them. They have already had trials for similar episodes and they lost these trials!!!! Therefore, always sue them if you suddenly find yourself in the same situation as me.
Here, for example, is the decision of the Vyborg District Court of St. Petersburg Case No. 2897/13 on February 18, 2013 on a similar situation (https://sudact.ru/regular/doc/u1Pgan2gtxWl/). For those who are too lazy to read the court decision right away, I am attaching the court decision (the court satisfied, in addition to the return of the amount for the door, also a penalty in the amount of 1% of the cost of the door for each day of delay, further compensation for losses incurred by the plaintiff, also compensation for moral damage to the plaintiff, and also awarded a fine to the defendant for non-compliance in voluntary order to meet consumer requirements). Here is the court's decision: DECIDED: Partial satisfaction of the claim of Papunidi D.D. To recover from the individual entrepreneur D. G. Ponomarev in favor of D. D. Papunidi the amount paid for the door in the amount of <data taken>, a penalty in the amount of <data taken>, compensation for losses in the amount of <data taken>, compensation for moral damage, in the amount of <data withdrawn>, a fine for failure to voluntarily meet consumer requirements, in the amount of <data withdrawn>. The remainder of the claim is dismissed. Oblige D. D. Papunidi to return to the individual entrepreneur D. G. Ponomarev, at the latter’s expense, the door and its accessories purchased under the contract dated DD.MM.YYYY within a month from the date the decision entered into legal force. To collect from the individual entrepreneur D.G. Ponomarev a state fee to the budget of St. Petersburg in the amount of <data taken>. An appeal against the decision may be filed with the St. Petersburg City Court within a month from the date the decision was made in final form. Judge I.V. Yarovinsky in final form adopted on 02.25.2013 Naturally, I will also sue them and go to the end. I am ready to vouch for my every word. My phone number: +7 952 665 37 29 (Maxim). Anyone can call me and I will confirm every word I say. Save your nerves and money, avoid this sharashkin's office!!!
papino
https://otzovik.com/review_1419482.html
Door Tekton Anegri dark varnish (2051 ANTL 60-200) order 375k from 02/19/14. Absolutely not suitable for the bathroom. After three months of use, the inside of the door became covered with whitish spots, although a double hood was installed in the bathroom. And what’s remarkable is that there are no such problems with the platbands and the box, only with the canvas. I’m not the only one with this problem; you can read reviews from people who have installed doors from this collection in their bathrooms. I think this is a disgrace, because all the doors in the apartment were bought from the same collection and it is not clear what to replace the door in the bathroom with now. We are very disappointed with the quality of Volkhovets, for such a price the door lost its presentation in less than three months!
Anonymous588534
https://otzovik.com/review_2422632.html
People, do not order doors at 125 Moskovsky Ave!!! These are the door showrooms of Volkhovets IP Ponomarev, we ordered doors there in May 2015 along with skirting boards and a nightmare began that has not yet ended. I still haven’t installed 1 door out of 5, the measurer made a mistake or the installer made a mistake, it’s not clear, but the ordered skirting boards were not enough and, as it turned out later, these skirting boards were discontinued from production. As a result, they brought me the wrong box that I ordered (it is different from the other 4 and no one notified me about this, because the company employees themselves do not know what they are selling), so the door still cannot be installed, there are not enough skirting boards , and it also turned out that two sets of trims were not delivered to me, and despite all this, the rude person working in the company, Sergei Rekanov, who is also the technical director, responded to my complaint that it was all my fault, because I signed the measurement sheet ! Complete chaos, they are trying to shift the blame onto the consumer, who has absolutely no understanding of this!! In general, do not buy doors from this dealer if you value your money and nerves.
Maksim
https://srbu.ru/otzyvy/article/3074-dveri-volkhovets-otzyvy.html
Absolutely incompetent consultants in the salon on Moskovsky Prospekt in St. Petersburg. Their main task is to get money from you; then they are not interested in you as a client. The salon cannot arrange delivery on time. We waited for the doors for several days, called the salon and the driver, but no one could (or would not...) tell us when our doors would be delivered. As a result, the doors were delivered, but without platbands. Again I had to wait, call, be nervous... When everything was finally delivered, it turned out that the doors arrived with defects on the frame and trim. In general, this company does NOT have any promised quality guarantee. The attitude towards customers is disgusting... I would not advise any of my friends to order doors from Volkhovets. It's a pity…
Maksim
https://srbu.ru/otzyvy/article/3074-dveri-volkhovets-otzyvy.html
On June 6, 2022, we ordered 4 doors from the Volkhovets company. One of the doors is hidden, they promised to bring it in 2 weeks, on the calendar August 19, there is no door!
Just like there are no other three interior doors that were promised to us at the end of July, and now they say that on August 24, but it’s hard to believe in that either!
They communicate beautifully, listen to everything calmly, but they cannot do anything to speed up the process. They don’t give dates, everything is approximate, in short, it’s a complete mess.
It was very disappointing that the sales manager gave completely different delivery dates, and in the end they even missed the contract dates by about 3 weeks!!!
Striped fish
https://2009-2012.littleone.ru/archive/index.php/t-3008001.html
DON'T LIKE IT! The wood is very soft, scratches easily, the glass falls out and is not inserted well. The glass itself is of terrible quality, THE PRICE OF THESE DOORS DOESN'T COMMAND WITH THEIR QUALITY!!!
alla40
https://www.mastergrad.com/forums/t47726-dveri-volhovec-ili-chto-luchshe/
Veneered Volkhovets for the bathroom is not good. Purely technologically, the upper and lower ends of them (the doors) are not sealed with anything (just bare timber). I bought it for the rooms and kitchen three years ago. The veneer in the kitchen has already peeled off. If the bathroom is humid, I think this will happen even earlier.
Leonid
https://www.id4.ru/top/?r=mezhkomnatnye-dveri&u=volhovec
I bought 3 Volkhovets interior doors in the Lanskoy shopping center. The manager in the department (Like Arthur) is completely uninterested in clients, and is also a boor. Throughout the entire work, I myself always had to call and find out about readiness and delays. There was not even an apology from the manager when the door was delayed. Again, the customer needs to worry about the timing of installation and how to contact the technician. Drum managers, if the master did not call the customer. They won't lift a finger and won't bother. After 6 months of use, one door became warped. That is, all you need to do is for a technician to come for 5 minutes and adjust the hinges. But!!! You will encounter a problem with the Volkhovets company: first you need to print out the application. Remember the order number (which of the clients keeps these receipts???) Next, take a photo of the door according to certain rules indicated on the website. And the customer must experience all these hemorrhoids because of the poor quality work of the Volkhovets company!! Instead of promptly arriving and fixing the problem so that the customer wants to contact this company again, you will encounter similar problems. I will tell everyone about these problems, never use this company again!
Selection of interior doors
The Volkhovets factory produces interior doors with a quality guarantee of up to 3 years. Product reviews allow you to verify that the quality of the models extends the life of the product. All of them are equipped with special mechanisms that ensure correct and economical distribution of space.
You need to purchase a door only in a company store; their location can be found on the manufacturer’s website. In addition, all factory products have branded packaging.
When choosing doors, you should pay attention to the following details:
- The design on the door should be clear, and the panel should be without a single defect;
- If the canvas is glazed, then you should pay attention to the glass so that it is clear, without blurriness or fuzzy lines;
- The bottom of the doors must be well processed to avoid sagging of the door leaf.
Thus, when purchasing interior doors from the Volkhovets factory, you can be sure that they fully meet the quality of their price segment. Various models will perfectly suit any style in the interior and add some zest to it.
